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Terms & Conditions

AFTER-SCHOOL CLASSES: After the first class, if your child is unable to attend the remaining classes, a full refund will be given.  Thereafter, no refunds (full or partial) will be given, even if your child misses 1 or more of the remaining classes.  To obtain a refund, please call Mad Science at (512) 892-1143 or (210) 651-1143.  Mad Science must be notified prior to the start of the 2nd class to receive a refund.  After that, no refunds will be given. If we do not get sufficient enrollment to hold the class, you will receive a full refund. 

BIRTHDAY PARTIES, SPECIAL EVENTS, and WORKSHOPS: At the time that you book a party, event or workshop, a credit card will be used to hold it unless other arrangements have been made. No charge will be made at that time. However, if you cancel within one week of the program date, a $50 cancellation fee will be charged.  No fee is charged if you reschedule more than 48 hours prior to the program date.  If you cancel within 24 hours of the program date, a $100 cancellation fee will be charged. 

CAMPS: If you cancel within 4 weeks prior to the camp start date, a $75 cancellation fee per camp will be charged. After the first day of camp, if your child does not wish to continue, the $75 cancellation fee will be charged and the balance will be refunded. However, you must call Mad Science at (512)892-1143 or (210)651-1143 prior to the start of the second day of camp to obtain a refund. After that, no refunds will be given. If we do not receive sufficient enrollment to hold the camp, we will give you a full refund. No fee is charged if you cancel more than 4 weeks prior to the applicable camp start date or if you move to another camp with space available. 

DEFERRED PAYMENT FOR CAMPS: With our deferred plan, we will charge your credit card or deposit your checks on the 15th of the month preceding your desired camp date. (For example: If you sign up on February 1st for a camp that starts on July 7th, your credit card will be charged on June 15th.) If you are paying by check you can send in separate checks for each month. If you send in only one check, it will be deposited the month prior to your first scheduled camp.     

If a child is removed from a program due to behavioral issues or a parent consistently arriving late to pick up, no refund will be issued.

NSF Checks: A $35.00 fee will be charged for all returned checks.

Video & Photo Release Permission: By selecting yes to the “Do you consent to this child being photographed/videoed during the activity for promotional purposes?”, you consent to the photographing of your child and the recording of his/her voice and the use of these photographs and/or recordings singularly or in conjunction with other photographs and/or recordings for advertising, publicity, commercial or other business purposes. You understand that the term "photograph" as used herein encompasses both still photographs and motion picture footage.  You hereby release and waive MAD SCIENCE GROUP INC. (“Mad Science” ) , Mad Science of Austin & San Antonio and any of it’s associated or affiliated companies, franchisees, their directors, officers, agents and employees, and appointed advertising agencies, their directors, officers, agents and employees from all claims of every kind including without limitation, any rights and claims relating to royalties or compensation, editing, alteration, copyright, distribution, misappropriation, libel, rights of privacy and/or publicity on account of such use.  You further consent to the reproduction and/or authorize Mad Science to reproduce and use said photographs and recordings of your child’s voice and image, for use in all domestic and foreign markets. Further, you understand that others, with or without the consent of Mad Science may use and/or reproduce such photographs and recordings.

If you have any questions, please call (512)892-1143 or (210)651-1143.