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Terms & Conditions

 AFTER SCHOOL CLUB

Refunds and Cancellations Policy

No refunds are available for missed sessions.

No refunds are available due to school closures for snow days or other circumstances that are out of the control of Mad Science. 

If you have booked a Mad Science session and you now wish to cancel:

  1. If you inform us before the commencement of the first session we will provide a full refund.
  2. If you inform us after the first session we will refund the remaining sessions.
  3. After the second session no refunds will be made for missed sessions. 

 

HOLIDAY CAMPS

Refunds and Cancellations Policy 

No refunds are available for missed sessions.

If you have booked a Mad Science session and you now wish to cancel:

  1. If you inform us more than one week before the commencement of the activity, a full refund will be offered.
  2. If you inform us up to 7 days before the commencement of the activity, you will forfeit 50% of the amount paid. A refund will be offered for the other 50%. 
  3. If you inform us less than 24 hours before the commencement of the activity, you will forfeit the entire amount paid for the activity. 
  4. If you have booked a science camp and, before it commences, you inform us you wish to change your booking from one camp to another in the same holiday period, subject to availability, the payment of any difference in cost and our complete discretion, you may do so without financial penalty. 
If you would like to discuss any refund matter further, please call us on 01753 424240, and we will be happy to help.