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Terms & Conditions

Mad Science CAMP Policies

Mad Science After School Enrichment Policies

Registration Details

· Complete the online registration with your Credit Card payment (VISA or MasterCard).

Your child is not enrolled in Mad Science until payment is received.

· No access to the Online Registration? Call Mad Science at (818) 909-6777

· Classes fill up quickly! Go to http://register.madscience.org/losangeles to register today. Registrations are not accepted on the same day as class runs. Student must be enrolled at least one day prior to the class. 

Do you have a guarantee?

Yes! Our guarantee is simple. You will be satisfied with Mad Science or we will make it right, period. Our reputation is built on the quality of our programs and we constantly strive for improvement. After attending the first class, If your child does not wish to continue in Mad Science, simply call our office prior to the second scheduled class and we will issue you a refund (less a $20 processing fee). After that time, no refunds will be issued.

  Refunds may take up to 4 weeks to process.

Attendance

Attendance is the responsibility of the parent. Please write the dates of the classes on your

calendar and remind your child to attend class! If your child is not old enough to go to and from

Mad Science on his or her own, please consider waiting to enroll them until next year (Except

most Kinder & Preschool Classes). 

 

What if my child misses a session?

All of our class topics are independent of each other. If your child misses a class, it will not affect their progress in the After School Program. There are no prorates or refunds for missed classes.

Student Conduct in Mad Science.

Mad Science strives to provide a fun and safe learning environment at all times. If a child needs to be removed from class due to unsafe or disruptive behavior, no refunds will be granted.

What is Mad Science?

Mad Science of Los Angeles conducts educational, entertaining and hands-on science activities for preschool and elementary age children. Our approach is simple. We use exciting activities and spectacular demonstrations to capture the attention and imagination of children. Once captivated by the presentation, we introduce a series of awesome experiments in which the children can participate. Our programs are educational and FUN!! We supply all of the materials and equipment used in the course and the children make and take home a variety of science projects.

How big are the classes?

We believe in quality over quantity! Classes will have 12-24 students. Preschool classes will have 10-15 children.

Please note program dates and times on your calendar!

Completing the registration enrolls your child in the Mad Science program. You agree to release the School and the School District from all liability. You also agree that your child will adhere to the classroom policies established at the first meeting.

 

 


Mad Science Educational Toy Division

The Mad Science Educational Toy Division is the Mad Science department that is responsible for the endorsement and development of science toys for the retail market. We aim to provide high-quality, educational, science-themed toys that will enrich your child’s play time!

Shipping

Shipping is free on all our science kit orders. There are no additional shipping charges.

Presently, we are only able to sell and ship to customers who have purchased either a Mad Science after-school program, workshop or camp through our online registration system.

Invoicing

Once your product order has been placed, an invoice from the Mad Science Educational Toy Division will be sent to you via the email address that you’ve you provided during your account setup.

Order Tracking

Once your product has been shipped, your shipment confirmation and tracking information will be sent to you via the email address you’ve provided when you set up your account.

Shipping Timeframe

Unforeseen delays notwithstanding, we estimate 4-8 days of shipping upon your receipt of a shipment confirmation email from the Mad Science Educational Toy Division.

Returns

Product return policies for damaged or defective products are specific to each toy manufacturer we endorse. If you have any questions about this or wish to return a damaged or defective product only, please call our customer care team within 10 days of receiving your shipment at 1-844-MAD-TOYS (1-844-623-8697) or email us at customercare@madscience.org and one of our team members will be happy to help you.

We do not issue store credits or refunds at this time. The Mad Science Educational Toy Division, or the retail product partners that we endorse, whichever the case may be depending on the respective return policies, will replace a damaged or defective item by shipping a new one. However, we will not exchange a damaged or defective item for another item outright.

If you have an item that you need to return, please call our customer care team at 1-844-MAD-TOYS (1-844-623-8697) or email us at customercare@madscience.org and one of our team members will be happy to help you.

Cancellations

Our platform cannot support order cancellations at the present time due to the fact that orders and shipping are processed immediately after the time of purchase.

Warranty Policy

All warranties are specific to the respective toy manufacturers we endorse. If you have any questions about this, please call our customer care team at 1-844-MAD-TOYS (1-844-623-8697) or email us at customercare@madscience.org and one of our team members will be happy to help you.

Coupon Codes

Coupon codes are applicable to programs only and are not valid towards the Mad Science Educational Toy Division products.

Gift Receipts

Presently, the Mad Science Educational Toy Division does not offer gift receipts.

Out of Stock

Should a product that you ordered be out of stock, we will either contact you to issue a refund or advise you of the shipping delay timeframe.

Use of Personal Information

With your consent, the Mad Science Educational Toy Division may use your personal information in order to enhance your customer experience, respond to your requests, improve our customer service, tailor offerings and advertisements to you, communicate with you about products, services, special offerings and events or programs offered by Mad Science or our marketing partners that may be of interest to you. We participate in interest-based advertising and we or others may use information about you to deliver to you or allow you to see certain advertising based on your interests, searches you perform or information you provide.

Mad Science may also use this information to analyze and manage its businesses. Data may be collected as to facilitate the ability of Mad Science to communicate with you and to support business functions such as fulfillment, internal business processes, marketing, authentication, customer service, fraud prevention, and public safety and legal functions. You may withdraw your consent to the use of your personal information at any time.

Protection of Personal Information

Mad Science Group Inc., and its franchisees, use industry-standard security techniques on its platforms to help protect against the loss, misuse or alteration of information collected from patrons online. When you access your account information or transmit personally identifiable data to the Mad Science Group Inc. website, or Mad Science Group Inc.-affiliated websites, that information is stored on servers that Mad Science Group Inc., and its franchisees, have attempted to secure from unauthorized access or intrusion. Mad Science Group Inc. is not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal measures.

Personal information will be preserved by the Mad Science Educational Toy Division for a period not exceeding eight (8) years, and never past your child’s 13th birthday.

Upon the aforementioned term(s), all personal information collected will be discarded in a manner consistent with the highest industry standards.