Terms & Conditions
What is your refund policy?
A full refund will be made to parents who withdraw their child prior to the second week of the program and inform Mad Science in writing. This approach allows students to experience our program the first week and in the rare case they are not enjoying it, receive a full refund. No refunds are given for withdrawal after the second week of a series however the student may have an opportunity to participate in a future Mad Science program on a prorated basis. Registrations handled by other organizations may be subject to different terms.
What is your inclement weather and class cancellation policy?
Mad Science will follow the school closure policies for inclement weather and will reschedule a class immediately following the conclusion of the last session. In some instances, Mad Science will need to schedule a double session in order to ensure all tracks in the class will be able to attend. This also applies in the rare case that Mad Science is unable to conduct a class. Any cancellations due to scheduling errors by the sponsoring organization and any other events beyond our control will be arranged at the discretion of Mad Science.
What does Mad Science expect of students and parents?
Mad Science strives to provide fun and safe science activities for all children participating in our classes. We follow school policies on student behavior and stress their importance in every class. Our instructors use different approaches to manage students and a parent is only contacted for help if the child consistently distracts other students—despite our best efforts.
We ask parents to assess their child’s ability to handle an extended school day before registering. Parents are encouraged to ask their children about their experience with the program and provide Mad Science with feedback. Parents can support the learning and fun at home by engaging their child in conversation using the reference information we provide. Parents may observe a class and participate when appropriate. All parents and guardians are required to be registered with Mad Science before being allowed to pick up a child. Finally, we ask that children be picked up promptly at dismissal time.